Our commitment to your satisfaction and fair practices
Last Updated: March 16, 2026
At AstroGuru, we understand that circumstances may change. Our refund policy is designed to be fair to both our clients and astrologers.
To request a refund, please follow these steps:
If an astrologer cancels your appointment:
If you experience technical difficulties during your online consultation:
We strive for complete customer satisfaction. However:
The following are not eligible for refunds:
Please note that payment gateway charges and transaction fees are non-refundable. These charges are deducted by third-party payment processors and are beyond our control.
AstroGuru reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes indicates acceptance of the modified policy.
For refund requests or questions about this policy, please contact us:
By booking a consultation with AstroGuru, you acknowledge that you have read and agree to this Refund Policy.